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Summary

I am a successful digital product management professional seeking to continue my international impact by delivering compelling digital experiences.

I led a software team delivering global digital banking systems, in which I balanced end-user needs, client needs, and company objectives.

I thrive in high-performing digital environments where I can contribute my skills and experience to drive the team to new successes.

Bachelor of Science, 2008, The University of Auckland, New Zealand
- Majors: Computer Science, Geography
- Senior Geography Prize
Bachelor of Commerce, 2008, The University of Auckland, New Zealand
- Majors: Marketing, Accounting
Member of Chartered Accountants Australia and New Zealand, 2012
Member of CPA Australia, 2014

Define and deliver to a digital innovation strategy
Apply UX techniques and gather requirements
Help define the product strategy and vision, evangelise inside and outside the organisation
Define and manage the product backlog
Lead designers and software engineers to deliver software
Manage stakeholders
Delivering with internationally distributed teams to global clients

Fiserv (based in Auckland, New Zealand with global delivery)
Innovation Manager / Product Manager (2014 – 2016)

Lead a digital innovation team delivering digital banking and payments innovations. Two direct reports and up to 8 indirect reports.
Understand and solve user needs with UX research and design processes
Deliver software (mobile apps, web, APIs) using agile software development processes clients in the Americas, South East Asia, Europe, and Australasia.
Present directly to bank executives and managers, and in a presentation format at conferences
Key digital innovations delivered include: Mobile account opening, Touch ID for banking; Apple Watch app; CardFree Cash; Secure and Contextual Communications; plus many more.
Fiserv is a leading provider of digital banking and payments solutions

Fiserv (Auckland, New Zealand)
Product Owner / Business Analyst (2012 – 2014)

Product owner for a scrum team, interpreting business objectives, consulting stakeholders, and forming a backlog for the team
Write software specifications, and work with the team to deliver each sprint
Assist with communicating around the software releases

Deloitte (Auckland, New Zealand)
Senior Analyst (2009 – 2012)

IT Advisory, including IT system selections, strategy writing, financial modelling
Financial accounting including preparation of financial statements and tax returns
Selected for Deloitte Graduate Programme, with promotion to Senior Analyst

TOWER Limited (Auckland, New Zealand)
Support Analyst (2004 – 2008)